Warranty and Refunds
We offer shipping within Canada and USA. Our standard method of shipping is with Canada Post.
Please note for shipping to the USA, buyers may be subject to Duties/Customs and taxes and is the sole responsibility of the buyer
Also noted that delays caused by Customs clearance are sometimes to be expected and is out of our control.
We believe in the quality of our product and as a result, all our products are guaranteed for 1 year from the date of delivery of the actual product from the postal service.
Any defects or malfunction from any component, we would swap the pieces for new components to get your lighting up and running in minimal time.
We would require you to record a video of the malfunction remove the component and show us the label on the bulb, ballast or wiring harness and then record a short clip of you cutting the bulb and we will have new components shipped your way, its really that easy and hassle free.
All products also carry 14 day refund policy which starts counting from the day the product gets delivered from the postal service.
In order to start your refund process, fill out the form under Contact Us, so we can have that processed and provide you with your next steps.
For refunds, we hold 20% restocking fee for refunds processed within 14 days and past 14 days, only exchanges are allowed for future store credit at the full amount paid.
To process a warranty or refunds, please fill the form under Contact Us, so we can have you back up and running in no time.